FAQ’s

Since there’s always questions – most have answers. FAQ’s and answers can be found right here. If you have questions, please read this section first before emailing. Some (if not all) of the answers will be found right here. If you do not see an answer to your question, please feel free to email: Teri Rogo
faq
Q.) Attending one day only?
A.) The MINI registration fee only covers Friday OR Saturday. The FULL registration fee covers all 3 days of the event whether you attend one, two or all three days. Registration fees cover many different things such as insurance for the whole event, permits, park fees and other tangible items needed to run the event overall. Once paid, all registration fee’s are considered as a donation and will not be refunded. Please make sure you register! It’s dishonest and NOT FAIR to those who are attending and pay for registration.

Q.) REFUNDS? Did you register but are now unable to attend?
A.) No refunds. Once paid, all registration fee’s are considered as a donation and will not be refunded.

Q.) Vendor or individual registration?
A.) The vendor registration covers the rental of the facilities used by vendors and event registration as well. Individuals not vending are required to pay for an individual registration to be able to attend all of the activities.

Q.) I don’t want to register but I’d still like to come.
A.) Unfortunately, if you do not register, you will not get a goodie bag from the event coordinators nor will you be able to attend some of the activities listed. Allowing non registered people to attend the same activities that registered people have paid for is NOT FAIR plus it’s dishonest. ALL registered people MUST wear their current name tags to enter into some of the activities.

Q.) I paid by PayPal but I never received a confirmation of registration other than my PayPal receipt. Should I contact someone to confirm my registration?
A.) First, check the email associated with your Paypal account, all spam mail and junk folders first before contacting us. If you have NOT received a confirmation email after 30 business days of registering via PayPal, please email: Teri Rogo or Jody Brown

Q.) I paid by personal check but I never received a confirmation of registration other than my cancelled check as receipt. Should I contact someone to confirm my registration?
A.) First, check your email account in which you put on your mail in registration form, all spam mail and junk folders first before contacting us. If you have NOT received a confirmation email after 30 business days of registering, please email: Teri Rogo or Jody Brown

Q.) I prepaid for some logo wear, raffle tickets and buffet dinner tickets, when will I receive them?
A.) ALL pre-purchased items such as Friday Night Pizza Party tickets, Raffle tickets & Buffet Dinner tickets will be directly mailed to you prior to the event dates. Although we try to get all packages mailed out at least 2 to 3 weeks before the event, we can not guarantee prompt mail delivery. Logo Wear can be purchased separately and mailed directly to you. Please see our Logo Wear page for details.

Q.) I’m a vendor. What times will I be able to vend?
A.) Please read our VENDOR INFO page. It will have all of the important information you need to know such as vending times, etc.

Q.) Will my dog be allowed to go everywhere (ie: businesses, etc.)?
A.) Not all businesses in and around Solvang will be allowing dogs per their policies or health codes. Please respect them and ask first before entering. You can also look to see if there is a sign posted in the business window stating *Greyhounds Welcome* or *No dogs please*. There are some restaurants with outdoor dining areas where pets are welcome as a furred patron of their establishment.

Q.) Do I need to be present at the raffle drawings?
A.) You need to be present to win. However, if you purchase raffle tickets, please make sure your name and how to contact you is legible just in case of an emergency. A good suggestion is to place a return mailing label on each raffle ticket you purchase. If your ticket is pulled as a winner and you are not in attendance to claim your raffle bag/prize, another ticket will be pulled and declared as the winner.

Q.) Will there be a veterinarian at the gathering for emergencies?
A.) On call veterinarian information will be included in your registration packet.

Q.) Will there be someone to watch my hound while I attend some of the activities such as the buffet dinner?
A.) You can ask on the West Coast Greyhound Gathering List if someone is interested in watching your hound during that time. There are a few people on the list who offer those services. Please note that the event coordinators and the West Coast Greyhound Gathering are not responsible for any arrangements made for dog sitting between individual parties.